Connect Your Facebook Page to Predis.ai

Before getting started, it’s important to note that Predis.ai only allows you to link a Facebook Page, not a personal profile. This ensures that your business or brand content is managed effectively through the right channels.

Facebook Page vs. Facebook Profile – What’s the Difference?

Many users confuse a Facebook Page with a Facebook Profile, but they serve different purposes:

Facebook Profile: This is your personal account on Facebook. It’s where you connect with friends, share updates, and engage in personal activities.
Facebook Page: This is designed for businesses, brands, and creators. It allows you to promote content, run ads, and engage with followers professionally.

Since Predis.ai is a social media management tool, it only works with Facebook Pages, not personal profiles.

1. Checking Your Facebook Permissions

Connection issues and “unknown” errors when posting are often due to incomplete permissions. Follow these steps to ensure everything is set up correctly:

Step 1: Log into Facebook

Sign in to the personal Facebook profile of the admin managing the Facebook Page.

Step 2: Check Business Integrations

Click the small drop-down arrow at the top right of your screen.
Select Settings & privacy > Settings.
On the left-hand side, click Business Integrations or ( click here).

Step 3: Update Predis Permissions

Find Predis in the list of integrations and click View and Edit.
Ensure all Facebook Pages are selected in every section of the pop-up window.
If necessary, click See All Pages to expand the list and check every page.

Note: If no specific Pages are listed, it means Predis already has access to all of them—this is the ideal scenario. In that case, simply proceed to the next section to refresh your connection.

Step 4: Save and Reconnect

Click Save after selecting all Pages.
Try reconnecting or refreshing your Facebook account in Predis.
If you had failed posts in your publishing queue, you can now retry them.

If the issue persists, follow the steps below to remove and re-establish your connection.

2. Removing & Reconnecting Predis in Facebook Business Integrations

In some cases, you may need to remove Predis from Facebook’s Business Integrations and reconnect it to refresh permissions. Here’s how:

Step 1: Access Business Integrations

Click the small drop-down arrow in the top-right corner of Facebook.
Go to Settings & privacy > Settings > Business Integrations ( or click here).

Step 2: Remove Predis

Find Predis in the integrations list and tick the checkbox to select it.
Click Remove.
A pop-up will appear with a checkbox asking if you want to remove Predis data. Untick both checkboxes before confirming.

Step 3: Reconnect Predis

Go back to Predis and try reconnecting your Facebook account.
Grant all permissions, including access to all Pages (even those not related to Predis).
When you see the "Choose what you allow" button, do not modify any permissions—*changing these will prevent Predis from connecting properly**.

Once you've completed these steps, your Facebook accounts should be fully connected again, allowing you to post without errors!

3. Adding Another Facebook Page After Already Connecting One

If you have already linked one Facebook Page to Predis.ai but need to add another, follow these steps:

Step 1: Log into the Correct Facebook Profile

Predis.ai automatically picks the Facebook account that is currently logged in on your browser.
If your new Facebook Page is linked to a different profile, log out of your current Facebook account.
Then, log in with the Facebook profile that has admin access to the new Page you want to connect.

Pro Tip: You can also open an Incognito tab (Private mode) in your browser and log in to the correct Facebook profile before linking the new Page.

Step 2: Open Predis.ai & Navigate to Connections

Go to Predis.ai Dashboard.
Click on Settings > Social Accounts.
Look for the Facebook Integration section.

Step 3: Add the New Page

Click "Reconnect" or "Manage Accounts" in the Facebook section.
Since you are logged into the correct Facebook profile, Predis will fetch the associated Pages.
Facebook will prompt you to confirm your linked account.
Select “Choose What You Allow” and make sure all Pages, including the new one, are checked.

Step 4: Save and Verify

Click Save and Update Permissions.
Go back to Predis.ai and refresh your social account list.
You should now see the newly added Page available for posting.

Tip: If the new Page doesn’t appear, try logging out of Facebook again and reconnecting your account in Predis.ai. Using an Incognito tab can also help resolve login-related issues.

If you still experience issues, feel free to reach out to our Chat support team for further assistance. We're happy to help! 🚀

Updated on: 06/03/2025