Articles on: Account Settings

How to cancel your subscription


How to Cancel Your Subscription


We understand you’d like to cancel your subscription. Before we process that, we’d love the opportunity to connect with you directly and see if we can resolve the issues you’re facing. Many of our users have found quick solutions after a short conversation.


You can book a convenient time with us here: https://calendly.com/hello-predis/30min


If we’re unable to address your concerns on the call, we’ll proceed with canceling your subscription right after.

Looking forward to helping you out!


Still if you would like to cancel your subscription you can follow these steps


Step 1: Go to Pricing & Account


First, head to the Pricing & Account section from the left menu of your dashboard. This is where you can manage your subscription details.






Step 2: Navigate to "Team, Brand & Usage"


Once you’re in Pricing & Account, look for the "Team, Brand & Usage" option. There you will find an option of "Cancel subscription"

Use this link: https://app.predis.ai/app/settings/?tab=usage



Conclusion


Your subscription will remain active until the end of your current billing cycle, meaning you can continue using it until that date. After that, you won’t be charged again.


We truly appreciate having you with us and would love to welcome you back anytime! If you ever change your mind, you can easily reactivate your subscription before it expires.


Need help? Our support team is always here for you. 😊

Updated on: 07/10/2025

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