Question 1

Common FAQs

Accepted Answer

📱 Getting Started & Account Settings

Question: Is Predis.ai an app I can download?

Yes, we do! We have a mobile application with all the same great features. You can find us here:

Android (Play Store):Download here
iOS (App Store):Download here

Question: How can I set or change my password?

To set a password for the first time: Go toPredis.ai Signup. Enter the email you used to create the account and a new password, then submit. This is a one-time activity, and you can log in with your email and password moving forward.
To change an existing password: VisitPredis.ai Forgot Password.

Question: How do I log out?

Check the Menu on your screen—you will find the logout button nestled inside the More Options tab.

Question: How can I delete my account?

Please navigate to Pricing & Account. You will find the option to delete your account at the very bottom of that page.

🎨 Content Creation & Asset Management

Question: Where are my saved templates?

To find your saved templates, follow these steps:

Navigate to the Menu.
Go to Brand & Social.
Select the Templates page. 💡 Note: If you saved a template by editing an existing creative, it will be ad

Question 2

All About Auto-Posting: A Comprehensive Guide

Accepted Answer

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In today’s fast-paced digital world, managing social media content can be time-consuming. Auto-posting is a powerful feature that simplifies this process, allowing you to schedule and publish content seamlessly across multiple platforms. In this article, we’ll explore everything you need to know about auto-posting, including how to enable it, edit content, and make the most of this feature.

What is Auto-Posting?

Auto-posting is a feature that automates the creation and scheduling of social media content. Whether you’re an e-commerce store owner or a content creator, auto-posting can save you time and effort by generating posts based on your inputs and scheduling them for publication. This feature is particularly useful for businesses that want to maintain a consistent online presence without manually creating and posting content every day.

How to Enable Auto-Posting

Enabling auto-posting is a straightforward process. Here’s a step-by-step guide:

Select the Correct Brand: Before starting, ensure you’re on the correct brand profile where you want to enable auto-posting.
Click on "Start Auto-Posting": Look for the "Start Auto-Posting" button and click on it. A pop-up will appear, explaining the auto-posting process.
Integrate Your E-Commerce Store (Optional): If you own an e-commerce store (e.g., Shopify, WooCommerce, Squarespace, or Wix), you can integrate it with the platform. The system will auto

Question 3

How to Cancel Your Subscription

Accepted Answer

We understand you’d like to cancel your subscription. Before we process that, we’d love the opportunity to connect with you directly and see if we can resolve the issues you’re facing. Many of our users have found quick solutions after a short conversation.

You can book a convenient time with us here: https://calendly.com/hello-predis/30min

If we’re unable to address your concerns on the call, we’ll proceed with canceling your subscription right after. Looking forward to helping you out!

Still if you would like to cancel your subscription you can follow these steps

⚠️ Automated Message

This is an automated message — we’re unable to cancel your subscription directly from here. Please follow the steps below to cancel your subscription from your Predis.ai menu.

Step 1: Go to Pricing & Account

First, head to the Pricing & Account section from the left menu of your dashboard. This is where you can manage your subscription details.

Step 2: Navigate to "Billing Plan"

Once you’re in Pricing & Account, look for the "Billing Plan" option. There you will find an option of "Cancel subscription" Use this link: https://app.predis.ai/app/settings/?tab=billingplan

Conclusion

Your subscription will remain active until the **end of your cu

Question 4

Content creation FAQs

Accepted Answer

Que: How to start.
Ans: To get started please watch the product demo first by navigating to this link: https://predis.ai/live-demo/

Que: Can i upload video?
Ans: Yes, you can upload videos to predis.ai. the platform allows you to upload mp4 videos up to 500mb per video. please note that the total upload limit per brand is 5 gb. to upload your videos, you can use the "Uploads" option under "Brand and socials"

Que: How do i add a voice track to my video.
Ans: You cannot add voiceover to already created video but you can create a new video with voiceover.

Que: How do you stop story block audio and watermarks.
Ans: Hello the watermark won't be be shown when the post is downloaded or published to different social channels. It's only shown on preview.

Que: Where i can see custom and saved templates?
Ans: To access all available templates, please follow these steps: navigate to the menu. go to brand and socials. select the "templates" page there, you'll find the option to view and add new custom templates. if you have any further questions or need assistance, feel free to ask!.

Que: Does predis support trending audio from instagram?
Ans: Hello, instagram's api, does not provide access to trending audio features, meaning that it doesn't allow third-party apps like predis to access or utilize trending audio content directly from instagram. while you won't be able to directly access trending audio from instagram through predis, you do have access to

Question 5

Predis.ai Pricing Plans: Find the Best Fit for Your Needs

Accepted Answer

Predis.ai offers a range of pricing plans designed for different users, from individuals and small businesses to large enterprises. Each plan comes with AI-powered features to simplify social media content creation, scheduling, and competitor analysis.

💡 Core – $32/month

Best for: Side hustlers or solopreneurs starting to build an online presence.

Credits: 1300 per month
Auto Posting: Not available
Brands: 1
Watermark: No
Stock Assets: Unlimited
Team Members: Unlimited
Social Linking: 10 accounts
Competitor Analysis: 60/month
Generation Speed: Standard

⚡ Rise – $79/month

Best for: Growing small businesses with regular content needs.

Credits: 3,200 per month
Auto Posting: Available (as per credit limit)
Brands: 4
Watermark: No
Stock Assets: Unlimited
Team Members: Unlimited
Social Linking: 20 accounts
Competitor Analysis: 130/month
Generation Speed: Fast

🚀 Enterprise – $249/month

Best for: Agencies and large teams running multiple brands.

Credits: 10,200 per month
Auto Posting: Available (as per credit limit)
Brands: Unlimited
Watermark: No
Stock Assets: Unlimited
Team Members: Unlimited
Social Linking: 60 accounts
Competitor Analysis: 600/month
Generation Speed: Faster

Add-ons Available

Extra Social Channels: Expand your social media reach by adding more platforms.
**Extra C

Question 6

How to Add Your Brand Details and Guidelines on Predis.ai

Accepted Answer

${youtube}Add brand details on predis

Adding your brand details to Predis.ai ensures consistency in your content and maintains your brand’s unique identity across social media. Follow these steps to set up your brand details efficiently.

1. Log into Predis.ai and Navigate to Brand and Social Account Settings

Start by visiting Predis.ai and logging into your account. Once logged in, you will land on the main dashboard where you can see your content and workspace. On the left-hand side of the dashboard, locate the Brand and Social Account section. It is the fourth option in the sidebar. Click on it to proceed.

2. Access the Brand Details Section and Enter Your Brand Information

Once inside the Brand and Social Account settings, you will see the option labeled Brand Details at the top. Click on this option to start adding your brand information. You have two ways to add your brand details:

Manual Entry: You can type in your brand name, tagline, color scheme, fonts, and any other essential details.
Auto-Fetch from Website: If your business has a website, you can enter its URL. Predis will automatically extract your brand details, including logo, primary colors, and key brand information.

3. Customize Your Brand Guidelines

To maintain a consistent brand presence, you can add:

Logo and Brand Colors for uniform branding across posts.
Typography Preferences to match your brand’s style.

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